Privacy Policy and Site Security
As Federal Law requires and to the best of our interest to protect the privacy and security of our consumers’ personal information, we hereby state our privacy and security policies.
Please read this notice carefully to understand what we do with the personal information we collect, share, and protect both online and offline.
Privacy Policy
- When you contact us...
- to provide you assistance with an inquiry
- to help you place an order
- to confirm or track shipment
- to cancel a delivery
- to request for a replacement or refund
- When we contact you...
- to provide adequate information necessary to process your request for delivery, cancellation, return or refund
- to provide information in response to voicemail, e-mail, or call we received from you
- to update you regarding your shipment in case the unlikely happen or if it ships out earlier than expected
- Who shares with the information we receive from you...
- agents for sales and customer care who will process your requests and assist you should you have any concern regarding our products and service.
- agents and or representatives of business partners including but not limited to shippers and handlers.
- government agencies, be it federal, state, local, or international following proper legal procedures in aid of investigations or follow up on ID theft reports.
Site Security
We place high regard for our work and realize the importance of site security for every visitor and buyer. We continually adapt improvements on the security of our system with encryptions and limit the access to your submitted information on a need to know basis. Only the last five digits of your credit card number will be revealed to you when confirming orders; the complete credit card number will be transmitted to the appropriate credit card company during order processing.
We know that no online ordering system can guarantee absolute security but we take every reasonable precaution to assure your privacy and security is cared for. There are websites that may link from our website. We suggest that you check their privacy policy as well as not all sites guarantees not to share your personally identifiable information with others.
To know more about our privacy policy, contact our Customer Care Department. In the event of request of confirmation of personal information contained in our website, you will be required to provide identifier information to assure non-disclosure to third party. We reserve the right to modify this policy in the future. If we do so, we will let you know through an announcement in our homepage.
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